Webex Productivity Tools has two separate packages for WBS39. Productivity Tools supports integrations with other applications, such as Microsoft Office (Word, Excel, and PowerPoint), Microsoft Skype for Business, Microsoft Lync, Internet Explorer, and IBM Lotus Notes. My Webex meeting icon seems to have disappeared from Microsoft Outlook for Mac v16.22.1 - macOS Mojave. I am wondering if the upgrade to Mojave caused the plugin to disappear. I have reinstalled it, but now I keep getting permission errors.
Welcome to the WebEx FAQ. If you do not find the answer to your question here, please contact the Service Desk (http://help.ucsf.edu).
1. Join a Meeting from an Email Invitation
2. Join a meeting from WebEx Meeting Center
To schedule a meeting via Outlook, follow these easy steps:
Can I deactivate the Beep Tone that plays when someone joins my meeting?
This can be very useful when hosting a large meeting to reduce the beeps from attendees joining and leaving
Adjust the Beep Tone:
How to Mute Meeting Attendees?
This can be very useful when hosting a large meeting to reduce the background noise
Here is how we can Mute All Participants:
What do I need to access WebEx?(Top)
In addition to a computer and access to a web browser, you will need a web camera with a microphone.
How secure is the WebEx Meeting Center?(Top)
The WebEx Meeting Center service has multiple layers of security. The first level is password protection. “Close the door” facility can also be used for your conference. Participants entering the audio and web portion of your meeting, are sent to a virtual waiting room and wait there until the moderator lets them into the main meeting room. The moderator can see name and telephone number of participants and also audio portions of the meeting. Therefore, moderator has the power to dismiss any participant from the meeting if he/she does not recognize the participant. Any information that has been uploaded to the conference server can only be viewed by the people who have access to that account. Each account has its own directory on the server and without proper rights; other participants can’t see the directory.
Moderators can also use SSL, or Secure Socket Layer. It will encrypt the information displayed in an online meeting and is integrated with WebEx Meeting Center. SSL offers 128-bit encryption, which is the highest level of encryption that is offered to the consumer in the market being the same level of security that banks and online shopping companies use.
WebEx has passed UCSF’s security review.
How do I access WebEx? (Top)
To access WebEx from your internet browser go to webmeeting.ucsf.edu
Make sure to use .EDU not .COM
Enter your email address ([email protected]) Enter your email address or network password.
Once the information is entered correctly you will be directed to download the necessary plugins to start your WebEx meetings.
Who can I contact for WebEx training and/or technical assistance during the pilot?(Top)
Please contact theService Desk for any questions and requests for training. They will route your questions, issues or requests to the right person or group.
Can I access WebEx from anywhere? (Top)
Yes, WebEx can be accessed from anywhere with Internet connection. Depending on the speed of your connection, you may experience some loss of quality or other issues.
Can I invite only UCSF staff to join in a meeting? (Top)
No, you can invite anyone to join a WebEx meeting as long as they have internet, audio and video capabilities.
Does everyone need to have WebEx account to participate in a meeting? (Top)
No, only the host needs to have an account to initiate meetings. The participants are not required to have an account.
Is there a difference between Web and Video Conferencing? (Top)
Yes, most simply video conferencing is the two or more way exchange of live video feed to connect meeting members so that members at a distance cannot only be heard but seen as well. Web Conferencing on the other hand, involves the connection of multiple participants to a virtual room where files can be shared or exchanged.
What is Video Conferencing? (Top)
Video conferencing is the use of video and audio to connect two or more points across the internet for two-way conferencing over distance. It requires the use of webcams, or other video equipment connected to a computer and/or network and uses substantially more bandwidth than web conferencing. System might employ the use of VoIP or standard telephone lines.
What is web conferencing? (Top)
Web conferencing is the act of connecting several internet points for the purpose of delivering a presentation over the web. Participants are generally engaged and interactive through applications such as chat, whiteboards, and desktop sharing. In more passive instances, audience members may simply watch the presentation with minimal interaction. More specifically, a webcast is broadcast of information, either live or delayed, over the internet and provides no interaction while a webinar involves some discussion and interaction between the presenter and attendees.
How many participants can attend a WebEx meeting? (Top)
It depends upon the type of meeting you want to host:
Meeting Center (up to 250 participants) - Meeting Center is the traditional collaborative meeting solution. It provides the ability to share applications or desktops and share video and voice for those attendees who have the capabilities to do so. You can access Meeting Center from your internet browser by going to webmeeting.ucsf.edu
Training Center (up to 1,000 participants) - Training Center is designed more like the classroom environment and can support up to 1000 participants. Not only can it provide the ability to share applications or desktops and voice and video, but it also provides the ability for participants to raise their hand to ask a question, participate in polls, and to breakout into smaller groups. Please contact the Service Desk for more info on this option
Event Center (up to 3,000 participants) - Allows you to conduct webinars, all-hands meetings, project kick-offs, or press events online so that you can share documents and applications, and collaborate with others. Event Center is intended to primarily provide unidirectional (Presenter to participants) voice, video, and data presentation. Please contact the Service Desk for more info on this option
What is the difference between document sharing and application sharing? (Top)
Document sharing uses a printer driver (the WebEx Document Loader) to create an image of your document, which is then presented for review and markup in the Meeting Manager content viewer. This image is much like a printed document you cannot edit it. This image requires relatively little bandwidth and thus works well at slower connection speeds.
On the other hand, application sharing sends images of the application in real-time, allowing you to edit documents as well as show all of an application's features, such as menus and tools. This type of sharing is much more powerful and requires more bandwidth.
What type of applications can I share? (Top)
You can share virtually any document or application. However, applications with streaming content may not work well, because such content is not streaming directly from the source to attendees. If you want to share a Web page with streaming content, you can use Web content sharing, which opens a browser window on each attendee's computer and streams the content directly from its source.
Can I share more than one document or presentation at a time? (Top)
Yes, you can share as many documents or presentations as you like in the content viewer. Each document or presentation that you open appears on its own tab in the content viewer.
What are the different roles in a meeting? (Top)
While the host assumes responsibility for many tasks during a Meeting Center meeting, other participants also play a central role in the success of a meeting. There are four different roles in a WebEx meeting:
How do I share my desktop? (Top)
Sharing Web content means that participants can interact independently with Web pages. Participants can experience media effects on Web pages, including video and sound. Web content sharing does not let you guide participants to other Web pages. Sharing Web browser lets you annotate while guiding participants around the web pages and sites. During Web browser sharing, participants cannot view or experience any multimedia effects on a Web page, such as Flash animations and streaming audio and video.
How do I transfer the presenter role to someone else during a meeting? (Top)
As the meeting or session host, you are initially the presenter of your meeting. During the meeting, you can designate any meeting attendee as the presenter. You can also reclaim or change the presenter role at any time.
1. Use one of the methods below to designate a presenter:
OR
OR
OR
2. Use one of the methods below to reclaim the presenter role:
OR
OR
OR
How do I record the meeting? (Top)
How do I take notes? (Top)
During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes or Closed Caption panel in the meeting window. Only one participant performs closed captioning. If all participants are allowed to take notes, they cannot publish their notes to others during the meeting. However, participants can save their notes at any time during the meeting.
The meeting host can select the single note taker during the meeting. A single note taker can publish notes at any time during the meeting or send a meeting transcript containing the notes to all participants.
Taking Personal Notes
If the meeting host or presenter has selected the option to allow participants to take personal notes, you can type your notes on the Notes panel in the meeting window.
Procedure
Step 1: In the meeting window, open the Notes panel.
Step 2: Type your notes in the box.
Step 3: (Optional)Select Save to save your notes to a text file on your computer.
Taking Public Notes (Meeting Minutes)
If the meeting host has designated you as the single note taker for a meeting, you can type notes on the Notes panel in your meeting window. Your notes are not visible to other meeting participants until you publish them. You can publish your notes at any time during the meeting.
Procedure
Step 1: In the meeting window, open the Notes panel.
Step 2: Type your notes in the box.
Step 3: (Optional)To publish your notes so they appear in each participant's Notes panel, click Publish.
Note: If the Notes panel is not selected on a participant's meeting window once you publish notes, the participant sees an alert.
Saving Notes to a File
If you are taking personal or public notes (meeting minutes) or closed captions during a meeting you can save your notes or closed captions to a text file on your computer. You can also save any notes or closed captions that another note taker or closed captionist publishes on your Notes or Closed Caption panel.
Once you save new notes to a file, you can save changes to the notes or save a copy of the notes to another file.
Saving New Notes
Saving a Copy of Notes to Another File
In the meeting window, select File > Save As, and then choose Notes. The Save Notes As dialog box appears.
Do either or both:
How do I edit a meeting? (Top)
If you are the meeting host, you can edit the meeting’s details by accessing them directly from the WebEx Meeting list by clicking the edit icon. The edit icon only appears next to meetings that you have edit rights for.
To edit a meeting:
Can I invite attendees from a distribution list? (Top)
Yes, You can use Microsoft Outlook distribution lists to invite attendees. Just select the distribution list
from your address book instead of selecting individual email addresses.
Can I invite someone to a meeting that I'm attending? (Top)
Yes, If you are the meeting host, you can invite attendees.
You may also send the meeting link to other attendees.
Can I start several meetings at the same time? (Top)
No. You may attend one meeting at a time.
Can people from outside my company use One-Click to join my meetings? (Top)
No, For security reasons, no one outside your company can use One-Click to join meetings; they can only join your meetings using the link in an email invitation or the meeting number and password if needed.
How do I add participants to a meeting which is already in progress? (Top)
1.Choose Participant --> Invite.
2. Select the By E-mail option.
3. Enter the invitee's e-mail address in the dialog box that appears and click the Send Invitation button.
How do I chat with everyone in a meeting? (Top)
1. In the Chat panel, select a participant to send a message to from the Send to dropdown menu.
2. Choose from Host, Presenter, Panelists, All Participants or an individual attendee.
If you cannot message All Participants or an individual attendee, ask the Host to assign Communication Privileges.
3. Type your message in the Chat panel. Press Enter (PC) or Return (MAC) to send your message.
What is a host key? (Top)
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A host key is a six-digit code generated when a WebEx session is scheduled. The host key may be used to reclaim the host role within a live session after the host role has been passed to, or claimed by, another party.
In order to use the host key, the session associated with the key must be in progress. The host key cannot be used to start a scheduled WebEx session.
The host key for a session can be found in the following locations:
How do I share hosting duties with someone else? (Top)
When setting up a meeting, you may add alternate hosts. Alternate hosts must have an active UCSF WebEx host account. Alternate hosts will only be able to start the meeting (from the My Meetings section of the My WebEx tab). They will not be able to edit or delete the meeting; only the scheduling host may make changes to the meeting.
Click the Meetings tab on the upper left-hand side of the page.
You may select Meet Now to set up a meeting immediately or click on Schedule Please fill out the Meeting topic, date, time and password (optional)
Note: The contact must have a host privileges on the site. Attendees without a host account cannot be added as an alternate host.
How do I transfer the presenter role to someone else? (Top)
As the meeting or session host, you are initially the presenter of your meeting. During the meeting, you can designate any meeting attendee as the presenter. You can also reclaim or change the presenter role at any time.
Use one of the methods below to reclaim the presenter role:
Can I record a meeting from WebEx? (Top)
Yes, To set up and start recording:
What information does the meeting history provide? (Top)
The meeting history shows the email addresses of up to eight people whose meetings you've joined.
Use the history to quickly access the email addresses of hosts that you meet with frequently. Note: The history doesn't show the email addresses of people that you invited to meetings.
How do I clear my meeting history? (Top)
Dell inspiron n5010 chipset driver for mac. But it is showing that ' missing operating system '. Then I tried remove the DVD second time.
What are the minimum system requirements for WebEx? (Top)
If we use WebEx to send or receive video with a resolution of 720p, please ensure that your system meets the following minimum requirements:
WebEx Technical Requirements
Technical requirements for joining a WebEx event:
Windows 2003, Vista 32-bit/64-bit, Windows 7 32-bit/64-bit, Windows 8 32-bit/64-bit
Test your PC at www.webex.com/lp/jointest/.
*Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read 'Joining a WebEx Meeting on Chrome and Firefox FAQ' at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event.
Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion)*, 10.8 (Mountain Lion)*, 10.9 (Mavericks)*, 10.10 (Yosemite)*
Test your Mac at www.webex.com/lp/jointest/.
*Beginning with 10.7, Apple no longer offers Java as part of the Mac operating system. Since WebEx had previously relied on the Java browser plugin to automatically download the meeting application for first-time users, those who did not have Java installed found it difficult to join a meeting. The dependency on Java has been removed. Instead, the user is asked to install a small plugin that, once installed, handles the rest of the meeting application installation and then starts the meeting.
**Users of Firefox version 26 (or later) or Chrome version 32 (or later) should read 'Joining a WebEx Meeting on Chrome and Firefox FAQ' at https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm for steps necessary to enable the WebEx plug-in and join a WebEx event.
How do I troubleshoot my WebEx audio issues?
I am unable to hear the presenter or attendees.
My camera on my mac is not working
The screen sharing is only filling up part of my screen
How do I troubleshoot my WebEx audio issues?
To review audio issues and troubleshooting steps, please review the Troubleshoot WebEx Audio (PDF) document.
I am unable to hear the presenter or attendees
Make sure the speakers are tuned on
A group of people in a conference room space hosting a WebEx conference. Not everyone in the room can be heard well by WebEx attendees. (Top)
If microphone built in to a laptop or PC is being used, it may be necessary to switch to an external microphone that can pick up all presenters in a larger space.
Video image has poor quality.
Check system requirements when sharing your camera video. WebEx generally recommends network bandwidth above 1MBs, per participants. A dual-core PC with 2.0 GHz processor or better with at least 1GB ram should be used. The minimum network bandwidth should be above 320 Kbps per participants.
Standard WebEx video generally requires bandwidth between 90-130 Kbps per video participant at the default configuration, which is QCIF resolution (176x144pixels) at 15 frames per second.
Bandwidth requirements for High Quality (HQ) video are as follows:
High – 360 (640x360) – Max bit rate 1.5 Mbps
Standard—180p (320x180) – Max bit rate .5 Mbps
I am seeing only a black or gray screen when using a webcam in a meeting.
The wrong video capture device may be selected within the meeting
If this does not resolve the issue, verify that no webcam avatar software is running on the computer.
I hear echoing sound in the background?
Echoing is generally caused by a participant in the teleconference on a speakerphone creating an audio feedback loop. The microphone on the speakerphone is picking up the teleconference and rebroadcasting it.
To troubleshoot the problem:
There are no new features in this release. This maintenance release is only intended for customers who currently have Cisco WebEx Meetings Server Release 2.6.1.39 or 2.6.1.1099 installed.
This release supports the following browser versions:
Windows:
Internet Explorer 11.0.9600.18204
Chrome 49.0.2623.112 m
Firefox 45.0.1
Edge (only for Windows 10) 20.10240.16384.0
Mac:
Safari 9.1
Chrome 49.0.2623.112
Firefox 45.0.1
This release supports WebEx Meetings Application version 30.6.4.10003 for Mac and Windows.
This release supports the following Cisco Network Recording Player versions:
Windows: 30.6.4.10003
Mac: T30L10NSP6EP2.10004
You can install the latest version from the Downloads page of your Cisco WebEx site. When you download the Cisco Network Recording Player, select Windows or Mac from the operating system drop-down menu. The Windows player is the default download.
This release supports WebEx Productivity Tools version 2.82.6520.1083 for Windows.
If you have browser extensions you're not using, they can slow down your Mac and sluggish web browsing. Moreover, you can have extensions and plugins you never installed. They just appeared in your browser at some point and you would be lucky if they’re not malware or bloatware. How did it happen? When you browse the web and download stuff from unknown websites, some of them get paid to add extensions to their download items. That’s how you end up with weird add-ons, search bars, ad stripes, trackers, and other useless additions.If you need to quickly disable or remove all the sluggish extensions from all browsers, use CleanMyMac X. It’s a safe Mac cleaner that lets you remove all add-ons a few clicks.
While often used interchangeably, these terms are quite different. Let’s make clear what they are first. All of them are pieces of software created to extend the functionality of your browsers. All of them are installed onto a browser and run with it, providing you with additional tools. And all of them don’t come as part of the browser initially because they’re not essential. Now, let’s assess the differences.
Plug-ins or plugins can only change something in the web pages you’re seeing. They cannot install toolbars or provide additional menus in the browser itself.
Extensions are the same as add-ons and they can do all sorts of things, like add stuff into the browser, process and change web pages, etc.
To make it even clearer: an extension can have a plugin inside of it, but not vice versa.
For the most part, extensions (or addons) do a good job of enhancing your browsers or apps in the way you need them to. However, when there’s a too much of them, they are poorly mare or even malicious, you can have troubles.
Before we proceed to manual removal, it’s worth mentioning that if you need it done fast and safe, it’s much easier with an app. Simply download CleanMyMac X, click the Extensions tab, and clean up all of the add-ons and plugins you don’t need in Safari, and Firefox. Also, you can disable (but not delete) extensions in Google Chrome browser. Now, let’s see how you can do it on your own.
You can also upload an add-on from file. To do this:
This is a tricky business. Adware is not as straightforward and simple as the rest of extensions. It's a piece of malicious code that was created with the sole purpose of showing you advertisement and misleading you to harmful websites. So sometimes it does help to just find the odd-named extension on your list in the browser in question and delete it, but not always.
What can you do if the ads keep popping up or redirecting your every move to some website? How to you remove adware web browser extensions for good? You can try Adblock. It's a free plugin that works on all browsers and you can access its settings and set a specific website to be blocked from opening in your browser. So the adware won't be able to redirect you to that place anymore.
Now you know everything there is to know about extensions on Mac and how to deal with them. We hope this guide has been of help.
If you tried to remove extensions manually but your Mac still have troubles working or loading web pages, we suggest using a Mac utility like CleanMyMac. This is the one app you really need if you want to save time. Just upload it and you are ready to go!
CleanMyMac X's Extensions allows to remove not only plugins and add-ons that we’ve talked about, but also Widgets, Application Plugins, Preference Panes, Dictionaries, Screen Savers, and Login Items easily.
Apart from ordinary applications, there are quite a lot of other software components on your system, that can be generally described as extensions. This module of CleanMyMac automatically sorts these items into the corresponding groups for you to work with:
Widgets
Your small Dashboard apps can be easily disabled or completely removed along with all related data.
Login Items
Manage the list of applications that will be automatically launched every time you log in. Sometimes small adware programs also sneak into your startup items without your approval. Preference Panes All of your Preference Panes come with tons of support files spread over the system, which are hard to locate without CleanMyMac.
Screen Savers
Removing an unnecessary screen saver correctly is easy with CleanMyMac. However, you can also disable one to make it temporarily unavailable for System Preferences.
Dictionaries
Not all the inbuilt Mac OS dictionaries are of any use for you, but they do waste space. You can easily remove unnecessary dictionaries or disable them temporarily.
After you have reviewed the lists, you can click the ‘Disable’ button next to virtually any item to isolate it from your system:
Or, you can select items for complete removal using their corresponding checkboxes.
Remember that disabling an extension is an easily-reversible operation, however, if you decide on removing an item completely, you will not be able to undo this action.
If needed, any of the listed items can be added to CleanMyMac’s Ignore List so that it never offers to remove them later.
After you have looked through the sections you found interesting and selected the unwanted items, you can go ahead and use the main Remove button to finalize your work.
Now you know everything there is to know about extensions on Mac and how to deal with them. We hope this guide has been of help.